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Shipping

Delivery Information

We aim to deliver all orders within 5 working days (it is NOT guaranteed).  

We deliver to UK Mainland addresses only. Europe and Worldwide addresses are currently not supported. 

All dawah books and flyers etc. are free of charge. You only pay for the P&P. 

UK Mainland (United Kingdom) Standard Rate UK Postal Delivery is charged by us. The cost is shown against each item listing and will be added to the basic cost at checkout. Just add an item to your shopping basket to see the total price you pay without further obligation to proceed with the purchase.

Our delivery times are usually Monday to Friday 9am - 5:30pm (excluding Bank Holidays). 

We use 'Royal Mail' (for lighter/smaller orders) and the couriers 'UK Mail' (for the heavier parcels) to deliver packages to our customers.  

If your parcel goes via UK Mail they will send you a pre-delivery notification text telling you the date and (in most cases) the estimated time bracket of delivery. For this reason please make sure you enter a current mobile phone number into your account details. There is no pre-delivery notification if your envelope/parcel is sent via Royal Mail.

Shipping

Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on order page. 

All orders are delivered within 5 working days after receipt of order. We cannot accept orders where posting is to be delayed beyond these 5 working days. 

Queries

If you have any problems with your orders (e.g. you ordered 50 books of a particular title but received only 20) please email info@iera.org.uk and quote your order number.



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